Patriot Fluid Power's Privacy Policy
Last Updated: February 9, 2025
Patriot Fluid Power respects the privacy of our customers. We have developed this privacy policy to inform our users about how we handle their privacy and personal data.
Please read this privacy policy carefully before accessing or interacting with this website. By accessing or interacting with our site, you are acknowledging and accepting the policy outlined hereafter.
The information on this page is subject to change without notice. You must revisit our privacy policy often to learn of changes.
For any questions or concerns related to our privacy policy, please contact us.
Introduction
This website is operated and owned by Patriot Fluid Power, a leading distributor of seals, gaskets, cylinders, fine filtration systems, aftermarket seal kits, and various other fluid power and hydraulic equipment products. Our site serves as a platform for e-commerce and provides access to a range of industry-related applications, tools, and resources tailored to meet the needs of professionals in the fluid power and hydraulic sectors.
We are committed to offering our customers a seamless online experience, providing both high-quality products and valuable industry insights, all while prioritizing the protection of your privacy and personal information.
Information Collected by This Website
Certain data is collected automatically when you access this website. This data is gathered with every request and helps us improve the performance, functionality, and security of the site. The information collected includes:
- IP address: The unique address assigned to your device when accessing the internet.
- Route visited: This refers to the specific pages or URLs you visit on our site, including the paths and sub-pages within those URLs. For example, it could include visits to the home page, product pages, account pages, checkout pages, etc.
- Date and time of request: The exact time and date when you access a page on our website.
- Browser information: The type of browser (e.g., Chrome, Firefox, Safari) and its version that you are using to access the site.
- Generic device information: Basic information about the device you are using to access the site, such as the operating system (e.g., Windows, macOS, iOS, Android) and device type (e.g., smartphone, tablet, desktop).
When you create an account on our website, we store certain details to facilitate your future interactions. The information collected includes:
- Password
- Name
- Patriot Fluid Power Account Number
When you create an order or interact with our services and applications, additional data may be collected to complete your order or build your account history, including:
- Cart history
- Shipping information (per order)
- Order history
When applying for an account number (via the Customer Credit Application), all information provided in the application is collected. However, this data is not stored digitally beyond the PDF copy sent to you and the PDF retained by Patriot Fluid Power for our records.
How We Use Collected Data
Information automatically gathered with each request is primarily used to monitor and improve site performance, functionality, and security. This helps ensure that the website operates smoothly and securely.
When you create an account, we use your information to identify you as a user and store your account history. Logging into your account requires the email and password you provide.
Besides being used to facilitate the purchase and delivery of our products, details obtained during order creation or interactions with our services may be used to optimize website functionality and enhance/personalize your experience.
Information submitted during the credit application process is used solely for verification purposes and to perform necessary checks before granting a customer account. This data is not stored digitally beyond the PDF copies sent to you and retained by Patriot Fluid Power.
Payments are not processed though our website and are instead processed internally. Please contact us for more information.
How We Protect Your Data
We are committed to protecting your personal information. All data transmitted through our website is sent over secure, encrypted channels, ensuring that it is protected from unauthorized access during transmission.
When necessary, sensitive data is stored in a secure, hashed format. Hashing is a process that transforms data, such as passwords, into a unique string of characters that cannot be easily converted back to the original data. This provides an added layer of security to ensure that even if data is compromised, it cannot be easily accessed or used.
When We Share Your Information
We reserve the right to disclose your personal information if required to do so by law, or if we have a sincere belief that such action is necessary to:
- Comply with legal obligations.
- Respond to legal claims.
- Protect the rights, property, or safety of Patriot Fluid Power, our employees, customers, or the public.
This may include sharing information to comply with regulatory requirements, court orders, or legal processes.
Outside of these circumstances, we will not share your personal information with external parties.
We do not, and will not, sell your personal data to any third parties. Your privacy and security are our top priorities, and we take every necessary measure to protect your information from unauthorized access, alteration, or misuse.
Cookies and Similar Technologies
This website uses cookies and similar technologies to collect information and improve your experience. Cookies are small text files stored on your computer or mobile device by websites you visit.
Patriot Fluid Power only uses cookies and similar technologies for necessary website functionality (no tracking, analytic, or third-party cookies) and as such they are currently non-optional. By accessing and using our website, you are agreeing to our use of cookies and other similar technologies.
For more information about how we use cookies and similar technologies, please visit our cookie policy.
Communication Policy
Patriot Fluid Power may send you emails in response to inquiries, for email verification, or for other account related purposes. These uses are considered non optional since they are necessary for response or account creation/security.
Patriot Fluid Power may also send you automated emails in scenarios such as an order reminder or an order submission summary. If you would like to not receive these automated emails, please contact us.
User Rights
Patriot Fluid Power only collects data that is necessary for the functionality and purpose of the website. You have the option to use your browser settings or other security features to block cookies or similar technologies. However, blocking these may affect your ability to use certain services or features on our website. For example, blocking cookies may prevent you from accessing pages that require you to be logged in. As such, we recommend allowing cookies and similar technologies to enhance your experience on our site.
We want to emphasize that we do not collect any unnecessary information or use third-party analytics or trackers. All data collected is strictly for the functionality of the website and the services it provides.
If you have an account with us, the data we collect related to your account is accessible to you through pages such as your account page or order history page.
In accordance with applicable laws, you may have the right to request the deletion or anonymization of your personal information. If you wish to exercise these rights, please contact us. Please note that depending on your data choices, certain services may be limited or unavailable.
Children
While family safe, the Patriot Fluid Power website and its services and applications are not intended for children. We do not knowingly offer this site or any of our products and services to anyone under the age of 18. Minors should refrain from using this website. If it is found that any data is inadvertently collected from a minor, we will take immediate steps to delete said data.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.